IF YOU ARE IN NEED OF EMERGENCY MEDICAL HELP, CALL 911 OR 988

PLEASE NOTE: INDIVIDUALIZED SOLUTIONS OPERATES ON A CASH-ONLY BASIS  | Request a super bill for private insurance



Welcome to Individualized Solutions


Create the life you want to live. 

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Compassionate Mental Health Care Tailored to Your Needs



Hi, I'm Rita Denome RN, MSW, LCSW, LMSW

At Individualized Solutions, LLC, I am dedicated to providing compassionate and personalized mental health care tailored to your unique needs. As an experienced Licensed Therapist, Licensed Clinical Social Worker, and Registered Nurse, I founded this practice to support individuals ages 16 years of age and older, through a variety of challenges, ensuring you receive the care and guidance you deserve.

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Comprehensive Mental Health Services


My services include, but are not limited to, therapy for anxiety, depression, childhood trauma, grief, PTSD, trauma, ADHD, and neurodiverse conditions. I also provide specialized support for healthcare providers and emergency responders dealing with fatigue and traumatic response symptoms. In addition to therapy, I offer comprehensive case management services.


Click below to learn more about all the services I provide:

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Why We Don’t Accept Insurance (And Why It’s Actually Better for You!) 

At Individualized Solutions LLC, we know that mental health is a personal journey—and so is how you pay for therapy. You may have noticed that we don’t accept insurance and only offer private pay/cash pay options. Let’s talk about why this choice benefits you and your therapy experience!


Here’s the thing about insurance: 


They call the shots. Insurance companies decide what’s covered, how many sessions you get, and sometimes even the kind of therapy you “should” receive. It’s frustrating! And it means the focus is less on YOU and more on what’s pre-approved.


Privacy is priceless. When using insurance, your mental health diagnosis and treatment plans can be shared with your insurance company, and sometimes, your employer. With private pay, your information stays 100% confidential between us. Period.


No cookie-cutter treatment. Insurance requires specific labels or diagnoses to approve coverage, but at Individualized Solutions, we believe in providing therapy based on your individual needs—without having to fit your mental health into a neat little box.


Why private pay? With cash pay, YOU are in control. You choose the type of therapy, how often you want to meet, and what we focus on. No red tape, no middlemen—just personalized care that fits you.


Do you have out-of-network benefits? You can check your insurance policy or contact your insurance provider to confirm if you have out-of-network benefits. Check your policy for terms like "out-of-network coverage" or "reimbursement rates."


How to use your out-of-network benefits? How can you get reimbursed by your insurance for out-of-network services?

To use your out-of-network benefits, you'll pay for your sessions upfront and then submit a claim to your insurance company for reimbursement. We provide a Superbill, which includes all the necessary information for your claim. Make sure to inform us before your first session that you want a Superbill. 


What is a Superbill? A Superbill is a detailed receipt provided after each session. It includes all the information your insurance company needs to process your reimbursement claim. This helps you obtain reimbursement from your insurance provider. Please be aware your insurance provider may choose to cover all, some, or none of these services. Therefore, before your first session, we suggest you contact your insurance company to verify your out-of-network coverage of outpatient mental health services. We will provide a Superbill upon request. However, we require you inform us at the beginning of your first session.


Yes, we get it—therapy is an investment. And we know it can feel like a big commitment upfront. But your mental health is worth it! When you pay out-of-pocket, you're making an investment in yourself, free from the limitations of third-party approval.

Ready to prioritize YOU and take the next step in your mental health journey? I’m here to help.


Book an appointment today or give me a call at 573-418-1677. Let’s work together—on your terms!


P.S. We promise—no confusing claim forms or surprise letters from your insurance!



Testimonials


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    Rita has been a lifesaver. I found her when I was ready to give up. I was very hesitant with pursuing a therapist to work with because I had heard a lot of bad stories from friends and people online. I decided to go forth anyways and I have not regretted that decision since. Rita really loves her clients. Through therapy, I have learned a lot about myself. I realized what it was like to have healthy forms of communication and healthy boundaries with people as I was never taught in my life. It was a game changer really. I am truly blessed to have met Rita and grateful for all that she has helped me with and help me accomplish. 

    - JH

    JH
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    Rita is an excellent therapist. She is uniquely qualified and knows her stuff. She's especially great at reframing negative thoughts. She's always available and in a good mood. It would be difficult to find a better or more engaging therapist. 

    - DR

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    Rita as a therapist has been extremely instrumental in my healing process. From trauma to depression and anxiety to building self-esteem and confidence, she has helped me work through massive roadblocks to uncover my most authentic self. I am now able to live my truth and make decisions in my best interest that I would have never made before we started working together. As a Black woman, I have been influenced from both home and society to put others before myself and my health. I now make the conscious decision daily to prioritize myself and my boundaries. I even decided to relocate to a new city, hours from my hometown; a decision I would not have trusted myself to make or carry out before therapy. Rita has been phenomenal and a wonderful introduction to therapy! 

    - VR

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    I have been working with Rita for almost 2 months now and I couldn’t be happier with the progress we have made. Rita has made me extremely comfortable since our first session which is something I’ve struggled with in therapy in the past. Our conversations always feel genuine instead of transactional. She steers the conversation in a way that allows me to connect the dots for myself and make breakthroughs on my own. I’m so happy I found Rita and look forward to continuing our work together. 

    - MH

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Blog


By Rita Denome February 10, 2025
While I was working as a hospital nurse. I experienced and witnessed the effect of trauma for myself and others serving on the front lines of medical care. These doctors, firefighters, nurses and first responders face life altering experiences one after another and move quickly from one to the next without processing or debriefing. The exposure of each experience can pile up and become more than a person can handle. Many medical professionals find themselves in a state of burnout. Check out this article- Addressing Health Care Workers' Trauma Can Help Fight Burnout As a therapist who has walked in your shoes, I'm here to listen and help you equip yourself with the tools you need to deal with trauma or discuss your next step as a healthcare professional or First Responder. You may reach me at 573-473-1677.
By Rita Denome February 3, 2025
I am sharing a great article that I recently read by A Place for Mom. The article, Living With Elderly Parents: Benefits, Challenges, and How to Cope provides some great information and jumping off points for needed conversations. When you are ready to have those conversations- I am here to help you navigate what this will look like for your family.
By Rita Denome January 28, 2025
• University of Rochester Publications • URMC Home • • How Childhood Trauma May Impact Adults • May. 1, 2024 • Childhood trauma can lead to physical and mental struggles later in life Some people assume we forget or outgrow trauma. But the truth is, if someone experiences trauma as a child, it can lead to physical and mental struggles that affect their entire life. Thomas O’Connor, director of the Wynne Center for Family Research at the University of Rochester Medical Center, and Kristen Holderle, UR Medicine’s Clinic Director of the HEAL Collaborative, share the ways in which trauma affects the brain and body, how PTSD and trauma are related, and suggestions for healing. What is the difference between trauma and PTSD? With trauma, a person fears for their own safety or the safety of a loved one. It can be anything from a loss of a parent, to experiencing or witnessing an assault, to being in a car accident. Trauma can lead to PTSD (Post-traumatic stress disorder), a condition that requires professional treatment. The key sign of PTSD is that the person has difficulty doing the day-to-day things that they had done prior to a traumatic event. Symptoms of PTSD can include: • Flashbacks • Distressing intrusive thoughts • Avoiding things that remind you of the trauma • Feeling jumpy • Difficulty concentrating • Shutting down emotionally • Lack of interest in things you enjoyed before Not everyone will experience a traumatic event the same (even those exposed to the same traumatic event may respond differently), and a traumatic event does not necessarily lead to PTSD. “It’s normal to react deeply to a stressful event,” says Holderle. “If you’re having a hard time, that doesn’t mean something is wrong with you. It’s important to normalize big feelings and big reactions.” Several factors can determine if experiencing a trauma will become a bigger problem and require help. How can childhood trauma impact adulthood? The impact of childhood trauma on life as an adult can depend on the environment in which the person was raised, how they coped with the trauma and supports that were available, and when in life the trauma occurred. To determine risks of developing mental illness, addiction, and other conditions, it is now common to ask about past traumatic events using measures like the ACE (Adverse Childhood Experience). The higher a person’s ACE score, the more likely it is that they will have negative physical or mental health outcomes. “The studies suggest that this happens because early trauma affects stress response,” Holderle says. “Your flight or fight response, your neurodevelopment, gets off track. It suggests that if you can intervene early, when someone has a childhood traumatic event, it could have a huge lasting impact on their life.” The earlier the intervention, the greater chance that treatment can help, especially for trauma early in childhood. When a person develops behaviors to deal with an early childhood trauma, changing those habits later in life can be more difficult. Can trauma impact physical health? Yes. In addition to affecting mental health and coping mechanisms, trauma has been proven to affect physical health as well. “Research has shown that the experience of trauma not only influences our thinking and behavioral patterns, but also our biology,” says O’Connor. “Trauma influences our stress response system and may be associated with compromised immunity and poor cardiovascular health.” Did you know? URMC is one of 21 sites collecting data for the ABCD study, which follows 11,750 children through early adulthood looking at how biological development, behaviors, and experiences impact brain maturation. The data from this 10-year study that began in 2017 has already resulted in a better understanding of the impact even repeated exposure to traumatic events through media can have on children. The University of Rochester Medical Center is involved in several national studies of early childhood trauma, including the NIH Environmental influences on Child Health Outcomes (ECHO) and the Adolescent Brain and Cognitive Development (ABCD) studies. Researchers at the Del Monte Institute for Neuroscience at the University of Rochester Medical Center have identified ways in which the brain may be altered by a traumatic event. The salience network, which is a part of the brain used for learning and survival, was shown to be altered in people exposed to trauma—including those with and without PTSD. URMC scientists are also investigating how the effects of trauma may be passed on, such as the ways biological changes caused by trauma affect health in pregnancy. They are also exploring epigenetics, the study of how behavior and environment can affect the way genes work. What can help with healing? If someone you care about has experienced trauma, it can help to offer a listening ear and encourage that person to talk about, rather than avoid, the event. “Sometimes trauma happens, and people feel scared to talk about it because they don’t want to make it worse,” says Holderle. “It’s important to talk about. You might not be able to fix things, and that’s okay.” Therapy can help a person make sense of the experience and move forward. The type of therapy recommended will vary, but could include: • Trauma-focused cognitive behavioral therapy • Cognitive processing therapy • Written expressive therapy Most therapists will focus on helping individuals separate themselves from the traumatic experience. “A lot of the work we do is trying to help people even before the story that they make of the trauma is solidified,” says Holderle. “We try to help with the narrative. We can’t change our past, but we can change our relationship to it.” For the full article and resources, visit- https://www.urmc.rochester.edu/news/publications/health-matters/how-childhood-trauma-may-impact-adults#:~:text=Where%20to%20Get,Center%20for%20PTSD
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